Refund policy
Return and Refund Policy
Guides4Me sells digital PDF guides that are delivered by instant download after purchase.
Because our products are digital and can be accessed immediately, we generally do not offer refunds for change of mind once a digital file has been downloaded, accessed or delivered.
Please read the product title, description, inclusions and product details carefully before purchasing to make sure the guide is right for you.
Change of Mind
We do not generally provide refunds for change of mind, accidental purchases, or where a customer later decides they no longer want or need the guide after the digital product has been made available.
Technical Issues
If you experience a technical issue accessing your download, please contact us at support@guides4me.store.
Please include your order number, the email address used at checkout, and a short explanation of the issue so we can assist you.
If a download link does not work, or if there is a problem with the file, we will make reasonable efforts to help you access the product or provide a replacement file where appropriate.
Incorrect Email Address
Customers are responsible for entering the correct email address at checkout. If you entered the wrong email address, please contact us at support@guides4me.store and we will do our best to assist.
Australian Consumer Law
Nothing in this policy limits any rights you may have under Australian Consumer Law.
Contact
For refund or download support, contact: